Nebula Genomics Drama (if you have submitted to nebula or have a nebula result, you need to read this)

I have a full genome sequence from nebula on myself, my dad, my mom, my sister, and my fiancée.

I log in today to see "nebula is shutting down". At first it seems like they are just migrating to a new name, but suddenly I'm expected to "upgrade" to a $4 a week membership, despite the fact that I have a lifetime membership under nebula. It almost seems like they are finding a way to weasel out of their purchase contract by rebranding.

This is all very sus, and I feel bad, as I have previously recommended nebula over sequencing due to having such a great experience with them over the past few years. Up until now, working with the genomes of many people, I have greatly preferred nebula's data options and built in tools to pretty much any other provider.

If you have data on nebula. You have 9 days to download it. Restoring your cram file can take up to 48 hours, so you should log in TODAY, restore it, and then when you get the alert that its ready, log in and download your Cram, Crai, VCF and TBI files. This will be a lot of data, around 300gb, so hopefully you have a place to store that.

If you don't, the VCF and TBI are mostly good enough except in specific circumstances for the purposes of medical genome review (looking for causes of dysphoria or poor transition results)

I'm sorry to anyone I recommended this service to in the past. I've had a WGS with them since 2022, and never had an issue until now.

Get your data backed up ASAP before you lose the opportunity to do so.

So much for a "lifetime" membership.

- Dr P.