Has this happened to anyone else??

Has this happened to ANYONE else?

I had a driver show up to my house yesterday at the scheduled time (12-2pm) with a package I had to sign for. He instructed me that according to his system he wasn’t allowed to drop the package off till 5-8pm (??) which made absolutely no sense because on my phone showed the tracking number, the drivers name, and a 12-2pm timeframe for drop off. He LEAVES, and says he’s coming back later.

I call the customer service line and they instruct me the driver will be coming back in the allotted timeframe, cool! He never shows up. I call customer service again and they instruct me the delivery is delayed until tomorrow, okay whatever.

This dude SHOWS UP at 6:30 when I’m not home and tries to drop my package off? Okay what/why?? Does no one communicate in this company?

So I call customer support and they say it’ll be coming tomorrow at 12-2, sweet!

Now I call today and basically they say I have to be home all freaking day on a Saturday till 8pm receive this package, how on earth does this make any sense?

I am so done with FedEx, one of the worst companies I’ve ever had the misfortune of dealing with. This is my work laptop too for my new job.

EDIT: they have now DELAYED my laptop until Monday, the day I’m supposed to start. Unbelievable, I sat at home all day waiting.

Edit 2: someone really changed the flair to this “customer at fault, not FedEx, really??”

Edit 3: IT CAME! Got an email last night at 1am saying it would be delivered by EOD so I just stayed home all day lol finally this is over.