RG&E Price Gouging Anyone Else?

I've been battling RG&E for nearly two years. I'm never home to let meter readers in because I have a full-time job. I have uploaded meter reads. I've called in meter reads. I've emailed meter reads - and they usually get them wrong! This month, as a single person living alone, not home during the day, using only lights in the rooms I'm in, and keeping heat between 63 and 67 degrees (scheduled so I don't forget to turn it down), I got a bill for $324 this month!!! My house is only 1,200sf!!!

Is anyone having this problem? It's my part-time job to call them every month and spend a minimum of 2 hours to fix this issue - EVERY. SINGLE. MONTH.

For comparison, my sister lives in Buffalo. She has a house over 3,000sf, lives with her spouse and two teens and keeps her home around 68-70 degrees. Her bill was only $300!!

Can anyone help me. I don't know where to turn. I feel like it would be easier to negotiate lower taxes with NYS at this point.