cant start game even after changing properties

whenever my friend goes to start the game itll start to build shaders but once it is about to finish it says that her driver crashed

https://preview.redd.it/avrrxfalfp2e1.png?width=3024&format=png&auto=webp&s=abb0bb2741d29044b42891eb97f4990208446bf1

after she changes it to dx11 the same trhing happens and when she does d3d11 it says this

https://preview.redd.it/a7wawg5tfp2e1.png?width=3024&format=png&auto=webp&s=6caebb2764162370791598c50c2762a44b7aa41b

her drivers are up to date and she has a good computer
and the gameusersettings.ini files is also missing and after validating the files it says all files are there so idk where to go from here