Electricity America Premium Offer

Hey folks, I just bought a pre-owned 2022 VW ID.4 Pro S with only 390 miles on it. The VW dealership said that it comes with 3 years of free 30 min charge. I double checked with the salesman and I asked him if he was absolutely sure because EA says it’s not transferable. He told me yes it comes with it and they have the code number to register with EA. The prior owner retuned the car the next day without using the EA free charge. While I was finishing the paperwork for the car at the dealership, the salesman asked me to download the EA app and plug my VIN and code to register. Sure enough we got an error message. He called customer service and explained the whole situation and they told him they might be able to rest the code in 24-48 hours. Today he called and said that he was on the phone with them all day but essentially I don’t have 3 years of free 30 minutes charge. 🥲🥲🥲