Bell blatantly lies and manipulates

In November I was killing some time in a Bell store when I was approached by a rep, we began chatting and he asked me what services I had with Bell. I informed him I just had 1.5 gb fibre internet and was paying around 100.00 taxes in. He proceeded to look into my account and informs me that the promotion I had was ending this month and would begin billing at 130.00/mo but he could offer me an 'amazing' offer of TV, home phone and 1.5gb fibre for 90.00 on a three-year contract.

I have no real interest in TV or home phone, but hell, if I can keep the fibre op from shooting to 130.00, I'm in!

The next day, being kinda suspicious, I called up real quick to confirm. and yep, the phone rep reiterates the deal, complimenting what an outstanding deal it was at that.

So installation day comes, the technician arrives and asks me why I'm downgrading my internet to 500mbps, to which I say I'm not?? he says yes the order is for the TV package at 500mbps internet. So I hop on the phone again with the tech still there and ask what the hell was going on, the rep tells me there are no notes on the account but I agreed to the mid-tier TV package and 500mbps. So after 2+hours of waiting on hold and the rep and tech arguing in front of me about how to change the work order and what is going on, the rep tells me they will let me keep the 1.5 fibre op with base TV package and phone for 95.00/mo OK fine, whatever. so long as my bill is around the same and my speeds don't decline, I don't care about the TV anyways. So the tech installs the TV box and leaves.

Cut to yesterday, I got my bill and low and behold I'm billed 125.00 for internet only! SO here we go again, on the phone. I speak to the most condescending representative ever who says I agreed to this deal since again, no notes on file. I explain the entire story so far to which she ignores and keeps telling me I agreed to internet only. Finally, she offered me a basic tier TV and 1.5gbps fibre for 95.00/mo and said a tech would need to come and install the TV. I told her I had the box here, she basically said I was a liar since there is no way. I tell her the model number and everything and she just doubles down on a tech coming to install it. So I say don't you activate this on your end? She ignores me again. So I say I'd like to have my current bill reduced to the now 95.00. She refused but said there would be a 20.00 credit applied at a later date.

The rep also refused to escalate the call for me and at this point, I'm incredibly nervous going forward.