Real life questions

My Mom needs meds. Our neurologist is going to start her on the basic medicine should push to skip all the first lines? She’s delusional and hallucinating. Not sleeping so far neurologist has left the GP keep her on Lorazepam but it’s just not working. Help. Opinion on meds. I need real life what worked — I trust neurologist but he knows I’m in medical field so he is wishy washy me.