Black Box Bakery - mixed disappointment

I think or hope today must have just been an off day.

We got six items: 1. Almond croissant 2. Pistachio croissant 3. Strawberry milk croissant 4. Coconut cookie dough croissant (I'm only guessing at this flavor) 5. Nutella spaceship 6. Almond white chocolate apricot scone

Every single item except for the scone was overbaked. Many of them were just straight up burnt. Instead of flaky on the outside and tender on the inside, everything laminated was crumbly and dry all the way through. The one with coconut on the top was so dry it just basically fell apart in my hands and tasted like nothing except burnt. The almond was almost good! I could tell it's usually delicious but someone had just baked this one to death. The strawberry milk was hyper sweet and almost as dry.

The Nutella spaceship remains. We were simply too discouraged to try it yet, because we recognized the telltale signs of overbaking on the top.

However, the scone was perfect. And I mean absolutely perfect, tender, flavorful, genuinely just delicious.

Was today just an off day or has their quality or consistency really declined this much? It's been some years since I worked in food service, but several of these items should have just been thrown out.

I went and had a look at their menu and their Instagram, and nothing Is baked even remotely this dark.