Online order errors. RV72632

So im trying to create an online order. it comes time for payment. And i realized that the card on file was an older card number. So I tried to enter the new account number. It keeps saying unable to enter card number. Kept giving me code RV72632. I tried calling customer support and was given a different number to call. of course they don't open for another hour. So, off to Reddit I go, in search of answers.
I found many others with the same issue. And one person even spoke about a fraud dispute.
And then i remembered..... The card that i had on file was stolen and used at a KROGER gas station over 300 miles away. So i figure that is why its being difficult.
So. i changed the email and went to google voice and got a new phone number for alt ID.
And then i created a new account. unfortunately that didn't work either.
SO how long is Cust support going to take to get this all figured out?? anyone ever ran into this issue before?