DID I JUST LOSE MY MONEY SWAPPING ON LEDGER WITH CIC?

I've never swapped on my ledger before and now I know why!

I swapped BTC to XRP, I can see the swap transaction in my History, The BTC was sent to some random wallet.....I'm assuming for CIC but there is still no XRP in my wallet! I reached out to Support of both CIC and Ledger and still nothing. I AM FRFEAKING OUT