Intelcom Issues??

Is anyone else having issues with Intelcom/Dragonfly right now?

I’ve had a package showing it’s in Saskatoon since the 9th. I expected it to come on the 10th and it didn’t show up. The morning of the 10th it popped up and said “Notice of Delay” and assured me my package is safe and will be delivered. It didn’t provide a reason for the delay and at the time, it wasn’t cold or any other kind of extreme weather. I know Intelcom delivers on the weekends, but it didn’t come yesterday and so far no signs of it coming today. Tracking hasn’t updated since the 9th.

I’ve emailed Intelcom and didn’t get a reply, and I tried to call them and couldn’t get an actual human on the phone. I am frustrated and worried they’ve lost my package.

Anyone else having issues with Intelcom right now? Is this normal? I’ve had no issues with any of my Amazon packages but this isn’t Amazon and now I’m having issues. Just hoping it shows up at this point 😫