Kid is struggling with the culture in WC

My kid goes to Parkmead and they are having a hard time adjusting to it. The staff is not as warm or friendly like their previous school in Berkeley. They say they have no friends even though they are very social and extroverted. Also there is no boundaries with electronics. Friends watch and play games on cellphone during recess. Any tips or thought? We are a same sex family and we don’t feel welcome here.